1 Introduction & Statutory Framework

Sleek Trading, Contracting & Services W.L.L. operates integrated logistics, commercial freight haulage, bus transit, and executive limousine services within the State of Qatar. We are committed to conducting our operations with transparency, integrity, and strict adherence to Qatar Law No. 13 of 2016 concerning Personal Data Privacy Protection (PDPPL), as well as the directives of the Ministry of Communications and Information Technology (MCIT).

By utilizing our website, requesting freight quotes, entering into corporate service charters, or engaging our dispatch fleet, you acknowledge the collection and processing of your information in accordance with this Policy.

2 Information We Collect

We collect information strictly necessary to fulfill quote inquiries, execute carriage agreements, and ensure safe, compliant transport operations:

3 Purpose and Lawful Basis for Processing

We process personal and operational data under legitimate commercial and legal justifications, including:

• Carriage & Service Execution: To fulfill freight transport, route dispatching, driver scheduling, and passenger transport charters.
• Quotations & Inquiries: To calculate freight rates, formulate multi-axle / specialized transit proposals, and respond to quote submissions.
• Safety, Tracking & Fleet Operations: To monitor fleet telemetry via GPS tracking for cargo safety, transit verification, and proof-of-delivery (POD).
• Statutory & Regulatory Compliance: To satisfy Qatar Customs, Ministry of Interior, port authorities, and transport clearance regulations.
• Security & Spam Mitigation: To protect our digital forms and customer portals against unauthorized automated submissions and bot attacks using Google reCAPTCHA v3.

4 Data Storage, Security & Retention

We implement robust technical, organizational, and physical security measures to safeguard all digital and physical records against unauthorized access, loss, alteration, or disclosure. Communications with our platform are encrypted via 256-bit Secure Socket Layer (SSL/TLS) technology.

Consignment notes and transaction documents are retained in accordance with Qatar Commercial Law and tax regulations for a minimum period of 5 years following completion of transport contracts, after which records are securely destroyed or permanently anonymized.

5 Information Sharing & Third-Party Disclosure

Data is shared strictly on a confidential need-to-know basis with:

• Authorized dispatch staff and vetted company drivers assigned to your specific route or carriage.
• Statutory regulatory bodies, including General Authority of Customs Qatar, Ministry of Transport, and traffic law enforcement upon legitimate legal demand.
• Licensed marine and goods-in-transit insurance underwriters when required for cargo claims processing.

6 Cookies & Google reCAPTCHA v3 Protection

Our website uses functional session cookies to ensure stable browsing performance, remember security tokens (CSRF verification), and process quote submissions.

7 Your Statutory Rights Under Qatar PDPPL

Under the Qatar Personal Data Privacy Protection Law, data subjects have the right to: